One dashboard, unlimited bots, smart AI that knows when to escalate — set up in minutes. No server needed.
Auto-replies instantly OR drafts a reply for your team to approve first. Set tone, language, and a knowledge base per bot.
Train the AI on your FAQs, policies, and product info for accurate, on-brand answers every time.
Detects refunds, complaints, and urgent requests and immediately hands off to a human — no awkward AI overreach.
Always reply via the web dashboard. On Pro, staff can also reply directly inside your Telegram staff group — both stay in sync.
Save your most-used responses as one-click templates. Paste into any reply instantly — no typing the same thing twice.
Automatically tells customers when you're closed and when to expect a reply. No more unanswered nights.
Start for free, upgrade when you need more.
Try it out, no card required.
For growing support teams.
No. EzSuppBot is fully hosted. You just bring your Telegram bot token from @BotFather and we handle everything else.
AI is a Pro feature. Once on Pro, enable it per bot in Settings and add a knowledge base. You can choose auto-reply mode (AI responds instantly) or suggest mode (AI drafts a reply for your staff to approve). Smart escalation automatically pauses AI and alerts your team when keywords like "refund" or "urgent" are detected.
Free gives you one support bot and full access to the web panel — you can receive tickets, reply to customers, close tickets, and view history. Pro unlocks AI, team members, quick replies, opening hours, Telegram group replies, broadcast, and branding removal.
Visit the Upgrade page and pay by card, or redeem a VaultPanel credit code. Upgrades are instant — no waiting.
Set up your first bot in minutes. No credit card required.
Start free